The strategic focus described indicates airports prioritize terminal expansions over runway construction.

The strategic focus described indicates airports prioritize terminal expansions over runway construction.

• A. Building New Runways
• B. Investing in Parking
• C. Reducing Staff
• D. Expanding and Upgrading Terminal Buildings

Answer: (D)

The main idea being tested is how airports choose to grow capacity and improve the passenger experience. If the strategy emphasizes terminal expansions, the focus is on increasing how many passengers can be processed and served within the terminal—adding more gates and concourses, upgrading security lanes, baggage handling, check-in areas, and overall passenger flow. This directly boosts customer throughput, convenience, and revenue from retail and services, which is the core of improving the terminal experience. Expanding and upgrading terminal buildings fits this goal because it expands the space and capabilities that passengers interact with daily, addressing bottlenecks in check-in, security, boarding, and connections. In contrast, building new runways targets aircraft movement capacity and airside operations, which is a different aspect of airport capacity and generally involves longer timelines, greater land and environmental considerations, and is less about immediate passenger experience. Investing in parking or reducing staff don’t align with expanding passenger processing capacity in the terminal.

The main idea being tested is how airports choose to grow capacity and improve the passenger experience. If the strategy emphasizes terminal expansions, the focus is on increasing how many passengers can be processed and served within the terminal—adding more gates and concourses, upgrading security lanes, baggage handling, check-in areas, and overall passenger flow. This directly boosts customer throughput, convenience, and revenue from retail and services, which is the core of improving the terminal experience.

Expanding and upgrading terminal buildings fits this goal because it expands the space and capabilities that passengers interact with daily, addressing bottlenecks in check-in, security, boarding, and connections. In contrast, building new runways targets aircraft movement capacity and airside operations, which is a different aspect of airport capacity and generally involves longer timelines, greater land and environmental considerations, and is less about immediate passenger experience. Investing in parking or reducing staff don’t align with expanding passenger processing capacity in the terminal.